Privacy Policy

Maison Alura Privacy Policy

Maison Alura is committed to protecting the personal data of its customers. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Maison Alura collects various types of personal data to provide the best possible shopping experience. This data may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

The collected personal information is used for the following purposes:

  • Processing and shipping orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our product range

  • Improving our customer service and responding to inquiries

  • Sending information about new products, promotions, and events (with the customer's consent)

Sharing of Personal Information

Maison Alura does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders

  • When required by law or in compliance with legal processes

  • To protect the rights, property, or safety of Atelier Aarhus, its customers, or the public

Security of Personal Information

Maison Alura implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Use of encryption technologies for payment transactions

  • Limited access to personal data for only those employees and partners who need the information to deliver our services

Storage of Personal Information

Maison Alura retains personal data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights

Customers have certain rights under applicable law regarding their personal data, including:

  • Right of access: Customers can request a copy of their personal data held by Maison Alura.

  • Right to rectification: Customers can request correction of inaccurate or incomplete data.

  • Right to erasure: Customers can request deletion of their personal data, subject to legal retention requirements.

  • Right to withdraw consent: Customers can withdraw their consent to data processing at any time.

Cookies and Similar Technologies

Maison Alura uses cookies and similar technologies to enhance user experience on our website. Cookies help remember customer preferences and track website usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy

Maison Alura may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to revisit this page regularly to stay informed of any updates.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights regarding personal data, please contact Maison Alura at:

Email: Info@maisonalura.com

Maison Alura is committed to protecting your privacy and handling your personal data in a responsible and secure manner.

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