Shipping Policy
Shipping Policy – Maison Alura
At Maison Alura, we are committed to providing all our customers with fast and reliable shipping service. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.
Delivery Times
Maison Alura commits to dispatch all orders within 24–48 hours after purchase confirmation. Once the order is shipped, it should arrive within 5–14 business days. Delivery times may vary depending on several factors, including but not limited to weather conditions, high-demand periods, and customs procedures.
Free Shipping
Maison Alura is proud to offer free shipping. Regardless of your order size or where you live, you will receive free delivery. This reflects our commitment to making the shopping experience as smooth and enjoyable as possible.
Shipping
All orders placed with Maison Alura are shipped directly from our supplier. This method allows us to reduce processing times and ensure that our customers receive their products as quickly as possible. It also enables us to perform strict quality control on every item shipped.
Order Processing
After placing your order, you will receive a confirmation email. Maison Alura processes and dispatches orders within 24 to 48 hours. Once your order has been shipped, you will receive an email with tracking details, so you can monitor your package until it reaches its final destination.
Order Tracking
Maison Alura provides tracking information for all dispatched orders. You will receive a tracking number by email as soon as your order has been shipped. With this number, you can follow the status of your delivery via the carrier’s website.
Questions and Support
If you have any questions about your order or our shipping policy, please contact our customer service team at Info@maisonalura.com. Our dedicated team is ready to help and will respond to your inquiries as quickly as possible.
Limitations and Exceptions
While we do our best to meet estimated delivery times, certain factors beyond our control may cause delays. Maison Alura is not responsible for delays caused by customs, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.
Conclusion
At Maison Alura, we strive to deliver an exceptional online shopping experience with fast and reliable shipping. By adhering to our shipping policy, we ensure that all customers receive their products as quickly as possible while maintaining high satisfaction. For further information, feel free to contact us at Info@maisonalura.com.